Here you can find a list of helpful pages to learn more about our payment options and shipping rates.
Where items are in stock, shipping is normally within 48 hours. Any special Commission Orders will, of course, take a bit longer but you’ll find it worth the wait!Learn More
All My Painted Bear drawings are lovingly and beautifully packaged to make your purchases that little bit more special!Learn More
Using Promo Codes
You can use promotional codes to receive discounts on selected products.Learn More
Refund / Returns Policy
We hope that you are very happy with your purchases from My Painted Bear. From time to time, however, things can go wrong with an order. We will do our best to come to a speedy and mutually agreeable solution.Learn More